Health & Wellness Check
Check-in and intake follow-up programs for licensed home-care agencies.
Our coordinators make the calls under your agency's written direction. Recorded, documented, reported weekly, in English and Spanish.
A person dials every call, one at a time.
No autodialer, no prerecorded messages, no texts.
One weekly report you can reconcile.
Attempts, conversations, requests for a call back, handoffs, pending and stalled cases, in a report you check against your own records.
For home-care agenciesWhat the calls are, how the program runs, the fee, the languages, and how outreach is conducted.
Did we call you?
¿Le llamamos?If you got a call or voicemail from Health & Wellness Check, here is who we are, why we called, what we never ask for, and how to check that it was us. En español también.
How outreach is conductedAuthorization, live calls only, caller ID, the do-not-contact path, no fees or gifts, and where to complain.
The company
Health & Wellness Check provides administrative outreach and software services to licensed home care agencies and other healthcare organizations. It is not a Medicaid plan, not a licensed home care agency, not a fiscal intermediary, and does not provide medical advice.
The software
The program runs on a platform built and operated by HWCHQX, the technology side of the same company: one record, captured once, with every handoff written back to it.
Contact
jesse@hwchqx.com or 347-687-4470. Interpreters at no cost; TTY users dial 711.